About Us

Welcome to Alnora — your trusted destination for stylish, high-quality apparel, footwear, and accessories for the entire family.

Our Story and Mission

Founded with a passion for bringing comfort, style, and quality together, Alnora is an independent online retail store proudly serving customers across the United States. We curate a diverse collection of everyday essentials and trendy fashion pieces, specializing in:

  • Women's Collection: Apparel, footwear, and fashion accessories designed for modern comfort and versatility.

  • Men's Collection: Stylish apparel, shoes, and coordinating accessories.

  • Children's Collection: Adorable, durable, and comfortable clothing and footwear for baby girls, baby boys, and kids.

Our mission is simple: to make family fashion accessible, enjoyable, and reliable by offering carefully selected products backed by dedicated customer service.

Order Processing and Daily Cutoff Time

We strive to get your orders into your hands as quickly as possible:

  • Daily Order Cutoff Time: All orders placed before 5:00 PM CST (Central Standard Time) are processed on the same business day.

  • Next-Day Processing: Orders placed after 5:00 PM CST or on Sundays and public holidays will be processed on the next business day.

Important Notice: Corporate Office & Returns

To ensure transparent communication and meet regulatory standards, please note the following regarding our physical locations:

  • Corporate Office Address:

    7845 Wentworth Dr

    Memphis, TN 38125-3252

    United States

    (Please note: This location is our corporate and administrative office only and is not a warehouse or fulfillment facility.)

  • Return Merchandise Policy:

    Because our corporate office does not accept inventory, you must contact our customer support team via email or phone prior to sending any items back. Our support team will provide you with the correct, authorized return shipping address and instructions. Unauthorized packages sent directly to the corporate office will not be accepted or processed.

Customer Support and Contact Information

We are always here to help with your questions, order inquiries, or styling advice. You can reach our support team through the following channels:

  • Customer Support Email: alnora@vipcareo.com

  • Customer Support Phone: +1 816-968-7264

  • Customer Service Hours:

    Monday – Saturday: 9:00 AM – 5:00 PM CST (Central Standard Time)

    Sunday & Public Holidays: Closed

Thank you for choosing Alnora. We appreciate your support and look forward to dressing you and your family!